Be aware that some WD TV Live devices purchased outside of the US don’t support apps that are available in the US. If you are unsure, purchase your WD TV Live from Amazon.com or some other online retailer in the US.

Before you Start

Signup for a Getflix account. Once you have signed up, come back to this page to configure DNS settings and access the Netflix and Hulu Plus apps.

Configure DNS

The DNS settings listed on the Overview page can be input directly into your router, for your entire network. You won’t need to change the DNS settings on your WD TV Live if you have already done so on your router.

Step 1: Locate the DNS Settings

Navigate to “Setup”, choose “Network Settings”, then select “Network Setup”. Choose the type of connection you have (select either “Wired” or “Wireless”). Continue through the options until you see “Select connection mode”, at this point, choose “Manual”.

Step 2: Change DNS Settings

The “IP address”, “Subnet mask” and “Gateway” fields should already be populated, leave these alone and move down to the DNS field. In the DNS field, enter one of the addresses listed on our Overview page, then select “Finish”.

Step 3: Restart

After changing the DNS settings, turn the WD TV Live device off, then on again (using the power button on the remote control).

Access the Streaming Apps

The WD TV Live detects your location and automatically displays the apps that are available to you. Use the steps below to change the location of your WD TV Live device.

Step 1: Reset the WD TV Live Location

Navigate to “Setup”, choose “System”, then select “Set Time & Country”. Scroll down and select “Reset Location” and answer “Yes” to the message. It should detect your location as the “UNITED STATES”. Select “OK”, then go back to the main menu. If you select “Services”, the Netflix and Hulu Plus apps should now be there.

Getflix supports setting a custom region for your WD TV Live device. Under the “Regions” section of your Getflix account, you can change the location of your WD TV Live. After making this change, you will need to restart your WD TV Live device, then repeat the “Reset Location” step above.

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